Privacy Policy

Last updated: 24 October 2026

This policy explains how FEST PRESTIGE MUSIC SRL processes personal data through prestigeorchestra.com and when you contact us about an event.

Who we are
The data controller is FEST PRESTIGE MUSIC SRL, the company behind PRESTIGE Orchestra, with its registered office at 10 Marin Preda Street, Bucharest, Romania, trade register no. J2013000693299, VAT RO31603524. Contact: office@prestigeorchestra.com, +40 748 297 636.

What data we process
When you browse the site, our hosting provider records technical data such as your IP address, browser type and the pages requested, in server logs used for security and to keep the site running. With your consent only, we use Google Analytics 4 to measure how the site is used, as described in our Cookie Policy. We do not use advertising tools or tracking pixels.

When you contact us by e-mail, phone or WhatsApp, we process the data you choose to send: your name, contact details, event date and venue, number of guests and the details of your request.

When we sign a contract, we also process the data needed to perform and invoice it: name, identity document series and number, address, phone, e-mail and billing details, as set out in our service contract.

Why we process it and on what legal basis

to answer your enquiry and prepare an offer, at your request (Art. 6(1)(b) GDPR);
to conclude and perform the contract (Art. 6(1)(b) GDPR);
to issue invoices and meet accounting and tax obligations (Art. 6(1)(c) GDPR);
to measure how the website is used with Google Analytics, only if you accept analytics cookies (Art. 6(1)(a) GDPR);
to keep the website secure and to establish, exercise or defend legal claims (our legitimate interest, Art. 6(1)(f) GDPR).

Who receives the data
Only as far as necessary: our accountant and legal advisers, our bank, our invoicing software provider, public authorities (including ANAF through the RO e-Factura system), the venue and the accommodation providers involved in your event, our hosting provider and, if you accept analytics cookies, Google (Google Analytics). If you write to us on WhatsApp, Meta Platforms processes that conversation under its own terms. We do not sell your data and do not use it for advertising.

Transfers outside the EEA
Some providers, such as WhatsApp, Google Fonts or Google Analytics, may process data outside the European Economic Area. Where this happens, it is done under the safeguards required by the GDPR, such as the European Commission's standard contractual clauses or adequacy decisions.

How long we keep it
Enquiries that do not lead to a contract are kept for up to 2 years. Contract and invoicing data are kept for the duration of the contract and afterwards for the periods required by accounting and tax law, and for the limitation period applicable to claims arising from the contract. Server logs are kept for a short period set by our hosting provider.

Your rights
Under the GDPR and Law no. 190/2018 you have the right to information, access, rectification, erasure, restriction of processing, data portability and objection, and the right to withdraw consent at any time. To exercise them, write to office@prestigeorchestra.com; we reply within one month. You may also lodge a complaint with the Romanian data protection authority, ANSPDCP (dataprotection.ro).

Security
We apply appropriate technical and organisational measures to protect personal data against unauthorised access, loss or alteration, and give access only to the people who need it.

Cookies
Details about cookies are in our Cookie Policy.

Changes
We may update this policy. The date at the top shows the latest version.